About gajian
We at gajian provide an online entertainment service available where local law permits. Our platform combines sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer tables (baccarat, Dragon Tiger, roulette), and slot games (Aviator, Sweet Bonanza, Gates of Olympus) with a payment infrastructure tailored to Indonesia-region users. We support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet).
- Languagenon-specific info English UI
- VerificationOTP
- SupportMultilingual chat Channel
Our mission is to operate a transparent, compliant platform where account holders can verify their identity, fund their accounts securely, and access entertainment services subject to their jurisdiction's regulations. We do not operate in jurisdictions where online gaming is prohibited. Users are responsible for confirming that access and use of gajian comply with their own local law.
This page outlines who we are, what gajian offers, how we protect your account, and what our service commitments are.
What gajian Offers
gajian operates three main game categories:
- Sportsbook: Predictions on football tournaments (Liga 1, Piala Indonesia, Piala AFF, Piala Asia, Champions League, Premier League) and esports events (Mobile Legends, Free Fire, PUBG Mobile). Bets settle after the event concludes and official results are confirmed.
- Live-dealer tables: Real-time games hosted in multi-camera studios. Players join baccarat, Dragon Tiger, roulette, or blackjack tables and compete against the house or other players. Each hand or spin settles within minutes.
- Slot games: Reel-based games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Outcomes are determined by our random-number generator. Each spin settles instantly.
All three categories are available to account holders in supported jurisdictions. Our platform is accessible via web browser and mobile app. We support English and local-language interfaces.
Our service area
We operate in jurisdictions where online gaming and sportsbook services are permitted by local law. Our primary service area includes users in supported regions across Indonesia and neighbouring territories.
We do not offer our services in jurisdictions where online wagering is prohibited. Before opening an account, users should verify that gajian is available in their location.
Account Security and Verification on gajian
We require all account holders to complete identity and address verification (KYC) before depositing or playing. This is a compliance requirement that protects both you and gajian.
Our verification process requires:
- A government-issued ID (KTP, passport, or driver's license).
- A recent selfie taken during the verification session.
- Proof of residential address (utility bill or bank statement dated within three months).
We process KYC documents within one business day. Once verified, your account is activated and you can deposit and play. Our compliance team reviews all documents to ensure they are genuine and match your account details.
Our Payment Infrastructure
gajian supports eight payment methods across two categories: e-wallets (instant settlement) and bank virtual accounts (1–2 business hours).
E-wallets: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet settle within seconds to a few minutes. These are ideal for frequent, smaller deposits and mobile users.
Bank virtual accounts: mobile banking, local payment, online payment, and e-wallet transfers take 1–2 business hours depending on your bank's processing schedule. These are preferred for larger deposits and users who want a clear bank record.
Deposits and withdrawals use the same payment method. If you deposit via mobile banking, you can withdraw to local payment. If you deposit via a online payment virtual account, you can withdraw to your e-wallet account. This ensures a clear audit trail and simplifies account reconciliation.
Our Support Commitments
We provide customer support through multiple channels:
- Live chat: Available during business hours for immediate assistance with account setup, deposits, withdrawals, and gameplay questions.
- Email support: Submit a query and expect a response within one business day.
- FAQ section: Self-service answers to common questions about account verification, payments, game rules, and withdrawals.
- Account recovery: If you forget your password or lose access to your registered email, our team can verify your identity and restore access.
Our support team is multilingual and provides assistance in English and Indonesian. We aim to resolve issues promptly and fairly. If you have a complaint about our service, you can escalate it to our compliance team via email.
Jurisdiction and Service Availability
gajian is available only in jurisdictions where online gaming and sportsbook services are permitted by local law. We do not operate in jurisdictions where online wagering is prohibited.
Users are responsible for verifying that their access and use of gajian comply with their own jurisdiction's regulations. Before opening an account, confirm that online gaming is legal in your location. If you are unsure, contact our support team — we can provide jurisdiction-specific guidance.
If we detect activity from a prohibited jurisdiction or if verification documents raise compliance concerns, your account may be suspended or restricted. This is a standard industry practice and protects both you and gajian.
Service availability in your location
Our services are available only where local law permits. If you are based in Jakarta, Surabaya, Bandung, Medan, or elsewhere in supported jurisdictions, you can open an account. However, if you are in a jurisdiction where our services are not legally available, your account may be restricted.
Why Account Holders Choose gajian
Our users value gajian for several reasons:
- Transparent operations: We clearly state our service area, payment methods, and support channels. No hidden fees or surprise restrictions.
- Fast deposits: E-wallet deposits settle within minutes. Bank virtual accounts take 1–2 business hours.
- Multiple game categories: Sportsbook, live-dealer, and slots all on one platform. Users can switch between categories based on their preference.
- Multilingual support: English and Indonesian-language assistance available during business hours.
- Compliance-first approach: We require KYC verification and operate only in jurisdictions where our services are legal. This protects account holders from regulatory risk.
Summary: About gajian
We at gajian operate an online entertainment platform available where local law permits. We offer sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer tables, and slot games, supported by a payment infrastructure tailored to Indonesia-region users.
Our commitments are transparency, compliance, and service quality. We require identity verification, support eight payment methods, and provide multilingual customer support. Our platform is available only in jurisdictions where online gaming is legal.
If you have questions about gajian, our service area, account setup, or any other aspect of our platform, reach out to our support team via live chat, email, or our FAQ section. We are here to help.